Using this Site
Please use a standards-compliant web browser. Javascript must be enabled to use this site. By using our website, user agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our website is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update the information at any time without prior notice.
Shipping
Shipping time is currently 1-3 weeks of placing your order.
Return Policy
All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made. On a case by case basis under extenuating circumstances, at our discretion, if we determine a refund is warranted, a 5% fee will be deducted from the refund. All shipping fees and international duty/tax are non-refundable. If in any instance a refund is granted, credit cards will be refunded in USD at the exchange rate effective at the time of the refund. The cardholder assumes all responsibility for any fluctuations in exchange rate and/or fees levied by their bank. In order for us to provide the best customer service, any concerns regarding orders must be received in writing within 15 days of receiving the order.
Purchase for Personal Use Only
Buyers may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
Damages
All items must be inspected within 15 days of receiving and customer service must be notified within 15 days of delivery. Images and descriptions of defects/damages must be provided for review.
Shipping
Please allow up to 7 business days for order verification and processing, and an additional 10 business days for delivery*.
We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available.
*These are estimated timeframes and are not guaranteed.
Copyright and Trademarks
All content of our website including text, graphics, logos, buttons, icons, images, and software is property of NO ORDINARY MORNING (NOM) and is protected by international copyright laws. The buyer may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order or shopping with NO ORDINARY WAVE (NOW). Any other use of our website, including reproduction and internet links is strictly prohibited without our prior written permission.
